Data Protection Declaration

We protect your privacy and personal data. The processing of personal data of our users is limited to the data necessary for the provision of a functional website as well as our content and services. We collect, process, and use your personal data in accordance with the provisions of these data protection regulations and the applicable data protection regulations, in particular the Swiss Data Protection Act (DPA). These data protection provisions define the personal data we collect, process, and use about you. Please read the following information carefully.

1. Controller

Siffert Alexandre, info@camping-les3lacs.ch (hereinafter: "We"), as the operator of the website www.camping-les3lacs.ch, is responsible for the personal data of the users (hereinafter: "You") of the website within the meaning of the DPA.

2. Description and Scope of Data Processing

2.1 Personal data within the meaning of these data protection provisions are all information relating to an identified or identifiable natural person (hereinafter referred to as the "data subject"). This includes, in particular, your name, email address, address and phone number, country of residence, date of birth, place of birth, country of birth, type of identification document, identification document number, arrival date, departure date of your stay, number of children, number of adults, as well as the spoken language, customer type, and reason for your stay.

2.2 Personal data also includes information about your use of our website. In this context, we collect personal data from you as follows: information about your visits to our website, such as the extent of data transfer, the location from which you access data on our website, as well as other connection data and sources you access. This is generally done through the use of log files and cookies. More information on log files and cookies can be found below.

2.3 We collect your IP address, which is only stored for the duration of your use of the website and is then immediately deleted or anonymized by shortening. The other data is retained for a limited period, based on the following criteria:

Customer for a specified period: Your personal data is stored for a period of 12 months.

Customer for an indefinite period: Your personal data is stored for a period of 24 months after the termination of the rental contract.

3. Intended Use

We use your personal data for the following purposes:

3.1 To provide the services you have requested;

3.2 To ensure that our website is presented to you in the most efficient and interesting way;

3.3 To fulfill our obligations arising from any contract between you and us;

3.4 To allow you to participate in interactive offers, if you wish;

3.5 To inform you about changes to our services;

3.6 To comply with and enforce applicable legal requirements.

4. Principles of Data Processing

When processing data, we adhere to the principles of legality, proportionality, purpose, transparency - particularly the fulfillment of information obligations - and data security.

5. Information about Your Computer, Cookies

5.1 Every time you access our site, we collect the following information about your computer: your computer's IP address, your browser's request, and the time of this request. In addition, the status and quantity of transmitted data are recorded as part of this request. We also collect information about the product and version of the browser used and the operating system of your computer. We also record the website from which access to our website was made. Your computer's IP address is only stored for the duration of your use of the website and is then immediately deleted or anonymized. We use this data for the operation of our website, particularly to detect and correct errors on the website, to determine the rate of website usage, and to make adaptations or improvements.

5.2 Cookies contribute in many ways to making your visit to our website easier, more pleasant, and more sensible. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. For example, we use cookies to temporarily store the services you have selected and the data you have entered when you fill out a form on the website, so that you do not have to re-enter it when you visit another subpage. Cookies are also used, if applicable, to identify you as a registered user after you have registered on the website, without having to log in again when you visit another subpage.

If you do not wish to use navigation cookies, you can configure your web browser not to accept the storage of cookies. Please note that in this case, you may only be able to use our website to a limited extent or not at all. If you only want to accept our own cookies and not those of our service providers and partners, you can select the "Block third-party cookies" setting in your browser.

6. Data Security

All information you provide to us is stored on servers located in Switzerland and France. Unfortunately, the transmission of information over the Internet is not completely secure, which is why we cannot guarantee the security of data transmitted to our website via the Internet. However, we protect our website and other systems through technical and organizational measures against loss, destruction, access, modification, or dissemination of your data by unauthorized persons. Your personal data, in particular, are transmitted to us in encrypted form. We use the SSL (Secure Socket Layer) [or TLS (Transport Layer Security)] encryption system for this purpose.

7. No Transmission of Your Personal Data

We only transmit your personal data when you have expressly authorized it, or when a legal obligation or the preservation of our rights requires it, especially to enforce claims arising from the relationship between you, Camping Les 3 Lacs SA, the official authorities, and suppliers. The data is transmitted to:

Federal Statistical Office: Country of residence, arrival date, departure date, number of children, number of adults, number of persons exempt from tourist tax;
Cantonal Police: First name, last name, postal code, location, country of residence, date of birth, place of birth, country of birth, type of identification document, identification document number, matriculation number, number of accompanying persons, arrival date, departure date;
Fribourg Tourism Association: Arrival date, departure date, number of children, number of adults, language of correspondence, and reason for the stay.

Municipality of Mont-Vully: First name, last name, address, postal code, location, country of residence, date of birth, purpose of stay,

In addition, Camping Les 3 Lacs SA may engage third parties in Switzerland and abroad for data processing. If the customer purchases services from third parties from Camping Les 3 Lacs SA, Camping Les 3 Lacs SA may transmit the customer's data necessary for fulfilling its contractual obligations to the customer to the third party for processing. We also transmit your personal data if we are obliged to do so by legal provisions and/or administrative or judicial orders. This may include disclosing information for criminal investigations, prevention of threats, or enforcement of intellectual property rights.

8. Changes to this Data Protection Policy

We reserve the right to amend this data protection policy at any time with effect for the future. An updated version is available on the website. We recommend that you regularly visit the website and inform yourself about the current data protection policy.

9. Your Rights

You have the right to request information about the personal data we process. You can request information about the personal data itself, the purpose of processing, the storage period, or, if this is not possible, the criteria for determining this period, the origin of your data if it has not been collected from you, the possible existence of an automated individual decision, and, if applicable, the recipients or categories of recipients to whom the personal data is disclosed.

You also have the right to revoke any consent you may have given for the use of your personal data at any time.

You can assert your aforementioned rights at any time by contacting us at the specified contact address.

If you believe that the processing of your personal data by us violates the applicable data protection regulations, you have the option to file a complaint with the Federal Data Protection and Transparency Officer.

Last Update: September 1, 2023